> So I get funny looks when I suggest that engineers should go talk to people in the business, and write design docs.

I've gotten more than funny looks. They get downright mean or irritated, because to them it sounds like you're trying to take their job away.

Remember, these are the people who bring the requirements to the engineers.They have people skills! Can't you understand that? What the hell is wrong with you people?! https://www.youtube.com/watch?v=fcIMIyQnOso