Sophisticated companies preying on unsophisticated small businesses (workers). This is the same garbage that convinced many businesses that selling Groupons was good for them when clearly it wasn’t. The same thing that gets drivers to exchange the equity in their vehicle for money while giving away their time for free. They optimize their business models and pricing to take the most advantage of an endless pool of desperate individuals just seeking to get by. Meanwhile well regarded VCs and celebs get rich before the entire model inevitably proves to be bogus. It’s a total scheme.

But stealing tips is as low and unethical as it gets. By definition a tip is a direct payment to the service provider. Even pooling tips is not ethical. But literally stealing tips is false advertising. They are selling tips and delivering something else. Call it something else, but if you call it a tip and don’t pass 100% to the delivery person you are an unethical person. And this is coming from a free market capitalist.