IMO, if you want to compete with GitLab, you should introduce some higher pricing tiers targeted at businesses. These should be comparable to GitLab's pricing tiers and should not have "hacker" in their names. I also suggest that for these higher pricing tiers, you make it explicit that using the service for closed-source projects is OK.
This is good feedback, but I think the bigger issue is the alpha quality of the service. People who move now will have to be tolerant of some pieces being missing or under-documented, which often means a vote of confidence in the future of SourceHut more so than in the present. When the alpha becomes the beta, and then production, the pricing model will be re-evaluated.
Ideally, price it at the $20/month/person price that Gitlab has, because that seems to be the highest that I’m able to sell to Management.
Theoretically $100/month/person would still be a great deal, but the finance people don’t look at it like that. They just see the $97.5/month/person difference with Bitbucket.
IMO, if you want to compete with GitLab, you should introduce some higher pricing tiers targeted at businesses. These should be comparable to GitLab's pricing tiers and should not have "hacker" in their names. I also suggest that for these higher pricing tiers, you make it explicit that using the service for closed-source projects is OK.